When you contact us at Dalton Moor Farm for any reason, you will be sharing with us some of your personal data. That may include some or all of your name, age, telephone number, address, and email address. There may also be a record of the nature of your enquiry, an event you booked to attend, and invoice, or your payment details if you paid by card or through the website, or PayPal. We do not store your card details, this data is held by the card processing site, not Dalton Moor Farm. If you ever decide to share your card details with us by any other means, we promise to destroy/delete them as soon as we have taken the payment you have authorised, and we will not keep them in our records. How we hold your data Depending on how or why you contacted us we may keep none of your data, or we may keep some or all of your data. This may be in electronic files. These are held on secure third party servers. Some of your data may also be held in hard copy files. These are held securely in our own files. How long we keep your data Electronic files with your data will be held indefinitely unless you request us to delete your data. You can do this at any time by contacting us and asking us to do so. Hard copy data will be stored for only as long as it is needed for the purpose you shared it with us, or for our business purposes. We may use your data to contact you for further discussion about your visit or use of our products, events, or services. We may also contact you with updates or news about Dalton Moor Farm, its products, events, or services that we consider may be of interest to you. We may use your anonymised data for monitoring our performance. We will never sell or share your data with anyone unless we have specifically discussed this with you. The only time we need to share your data with anyone is for validation of our funding for free events, when the fund provider may wish to contact you to verify the event took place and was provided to you free of charge. In this case you will have completed a feedback form for us at or shortly after the event and we will have informed you of this. Deleting your data You can request that we delete your data at any time. Please contact us at hello@daltonmoorfarm.co.uk.

Please check all our policies before booking tickets or purchasing products. We DO NOT offer refunds, unless we have either, cancelled your event, or the product you have purchased is faulty in some way. In that case we would prefer to offer a replacement. If you cannot attend an event you have booked a ticket for, please let us know. You could offer your ticket to a friend to take your place - check with us that this fits with the nature of the event. Or you may be able to transfer your ticket to another event of similar value if we offer you this. Please don't expect we will do so as this will be entirely at our discretion and is not guaranteed. Our decision will always be fair.

Dalton Moor Farm is committed to inclusivity and fairness in everything we do. Our vegan ethos means ‘kindness to all kinds’ including all kinds of humans. We welcome all people across society to engage with our activities, products and services. We will make every effort to ensure information about our events, products and services reaches and is available to all members of our community. We are always looking for suggestions on how we can best do this. We will not tolerate any discrimination, abuse, or bullying, by or to ourselves, our staff, our volunteers, or our customers. We will do our best to ensure anyone visiting the farm, or anyone we encounter whilst going about Dalton Moor Farm business, is made to feel welcome, included, safe, and supported by us. We will make every effort to ensure anyone who wishes to, can access our services. Our classroom and compost toilet are accessible to people with physical differences, impairments, or challenges. Presently, only parts of the farm are accessible for wheelchair users and only in certain weather conditions, due to the nature of the terrain. Anyone using an off-road wheelchair or buggy can access most of the farm. We currently do not have off-road chairs or buggies available for our customers, sorry, but we are working towards being able to provide such aids at some point in the future. Code of Conduct All people will be treated with dignity and respect regardless of race, nationality, sex, sexual orientation, gender reassignment, disability, age, or beliefs. At all times people’s feelings will be valued and respected. Language or humour that is offensive or derogatory to anyone, will not be used or tolerated. No one will be harassed, abused, or intimidated on the grounds of race, nationality, sex, sexual orientation, gender reassignment, disability, age, or beliefs. Incidents of harassment will be taken seriously Any issues should be notified, as soon as possible, to the manager.

Dalton Moor Farm is a vegan regenerative organic fruit farm. Vegan means being kind to all kinds, and not exploiting animals, including humans. We also aim not to exploit our Earth without giving back. The owner Jenny Connor, and her husband Tom, are both vegan, meaning they eat only plant based foods, don’t wear or use other animal derived products, such as leather, wool, fur, feathers, honey, or beeswax, or any cosmetics or household products containing ingredients derived from animals or tested on animals. They do not support animals being used for entertainment. We ask visitors to the farm not to bring non-plant-based foods or drinks onto the farm, wherever this is possible, recognising that children receiving free school meals, will probably not be given a choice. All foods cooked on the campfire or otherwise served to visitors at Dalton Moor Farm, will be plant based. We do not expect visitors to avoid wearing leather, wool, etc., but a visit to a vegan establishment offers a chance to explore what this means, so visitors may want to try this through their own choice. As with any other form of discrimination or abuse, we will not permit jokes or derogatory comments made toward animals, or toward vegans, nor toward people who are not vegan. Sadly, today’s language contains many forms of ‘normalised’ derogatory comments aimed toward animals and other particular groups in society. If we encounter such language, we will seek to educate, and ask people to consider what the words or phrases, they have used, really mean. Vegan – for the animals, for health, for the planet 🌱💚

Health & Safety Policy – see Health and Safety Risk Assessment Sheet for your activity All necessary procedures and actions to ensure safety of all persons on site must be followed. Materials & Tools – please see Safe Use Instruction Sheets for individual Tools All necessary procedures and actions to ensure safety of all persons on site must be followed. Activities – please see Risk Assessment for Activities All necessary procedures and actions to ensure safety of all persons on site must be followed. First Aid Policy Jenny Connor is a retired medical doctor. She is trained in First Aid, Paediatric First Aid and First Aid in the Outdoor Environment – updated May 2022 All School parties visiting the farm are responsible for their own primary first aid, including monitoring of known medical conditions, and administering of any needed prescribed medications during (before and after) the visit. At least one first aider must accompany the school group. Any injuries must be notified to the farm leader – Jenny Connor A record of injuries needs to be kept. For minor injuries such as Nettle Stings, or small pricks from Thistles or other thorns, this record can simply be a note made in the Worksheet for the day. Discretion of the first aider, if present, and farm leader should be used in each case, to decide when more formal or detailed record needs to be made. All other injuries should be notified and an accident form should be completed. This will be kept on file at the farm. For school visits, a copy will be sent to the school by email. Most minor injuries will be able to treated on site. When necessary, further referral will be made or advised, according to urgency.

Emergency Policy and Procedures In an emergency the first person on scene should call 999 And state: - •the location – Dalton Moor Farm, access from Truro Avenue, Murton SR7 9LG – What3words warns.keen.blatantly – for farm lane entrance – farm is at the bottom of the tarmac lane – farmyard around the corner beside the white and tan barn •The location on the farm – e.g. orchard, wind turbine paddock, fire circle, barn classroom, etc. •The nature of the emergency, injury or accident •And answer all questions from the operator. They should also call for assistance on the farm And inform Jenny as soon as possible - 07887551643 - if she is not present already on the scene. In the event of a fire, all persons should be evacuated from the area and moved to safety elsewhere on the farm. Fire Safety The farm is a No Smoking and No Vaping environment. No naked flames are permitted to be used anywhere on the farm except - when expressly permitted for the campfire in the campfire circle, or for the fire box when set up by Jenny or Tom only. No naked flames or sparks are ever to be used in the barn classroom, or beside the barn classroom. No naked flames or sparks are to used in the stone barns. No electrical equipment is to be brought on to the site, or used on site, apart from that belonging to the farm. Any electrical appliances brought onsite with permission must have been PAT tested within 12 months. Phone chargers are available on request. In the event of a fire Move everyone away from the area to safety. In the event of a campfire getting out of hand, use the water available at the campfire site to completely extinguish the fire – keep your face, hands and body away from the hot steam! For fires elsewhere, there may fire extinguishers available for use. If the fire cannot be easily and quickly extinguished, do not delay in calling for on farm assistance – Jenny 07887551643 – and/or dialling 999 and asking for the fire service. Provide location and directions as above in Emergency Procedures.

Toilets and Hand washing Policy There is a compost toilet on site for the use of visitors It has two pedestals – one for urine only, and one for everything else, except sanitary wear, which should be placed in the black waste bin. The small blue bin contains wood-shavings os similar material for adding to the no.2 pedestal bucket. Full pictorial instructions are displayed in the compost toilet building above the pedestals. Urinals for men and boys are provided behind the compost loo building. Hand washing is provided under the canopy at the side of the barn classroom. Running clean water, liquid soap and paper hand towels are provided. Used hand towels should be placed into the black waste bin provided beside the hand wash station. After using the toilet hands must always be washed. Hands should also be washed before and after eating and drinking. Hands should be washed at regular intervals during the day. Infectious Diseases and Covid-19 No-one should attend Dalton Moor Farm if they are experiencing symptoms of Covid-19 or other upper respiratory infections. No-one should attend Dalton Moor Farm if they are experiencing symptoms of vomiting or diarrhoea. Good personal and hand hygiene is required. Sensible social distancing, wherever possible, from others who are not part of your immediate contact group remains a sensible precaution. Dogs and Other Domestic Animals Visiting Dalton Moor Farm We have previously welcomed dogs to visit with their humans for certain events, however following the untimely death of two farm dogs at the start of 2025 following an infection brought to the farm during our pre-Christmas events we have taken the decision to no longer allow visiting dogs or other pets on to the farm. We hope you understand our reasons for this change in policy.

Sustainability Policy Sustainability is one of the foundations of Dalton Moor Farm. Everything we do and every event or activity we host has to take account of its impact on the landscape and the planet in general. Therefor we limit the number and frequency of events and the number of people (the footfall) so that the ground and the vegetation are able to fully recover. We aim with every event to educate and share wisdom around how to care for the natural environment so that the impact of our events will have a positive influence in other places, and so our visitors can further share what they have learned with others, and encourage their connections to give greater care to the natural environment. Food and Drinks – we only permit plant-based foods and drinks on the farm as these have been shown to have the smallest negative impact on the environment. Plastics and non-natural materials – we do not allow single use plastic bottles or other single use plastics on the farm. We encourage our visitors to choose sustainable natural materials wherever possible, for everything. Alternatively recycled materials (of all kinds) are encouraged. We do not permit use of fireworks, balloons, Chinese lanterns, tinsel, confetti, or similar. We do not permit use of live animals for entertainment. We use green energy wherever this is possible. The farm generates electricity with. 15KW wind turbine and 4KW of solar panels. These generate approximately twice our usage, and any surplus is exported to the national grid. We harvest rainwater from our greenhouses and the roof of our largest building, and we store this in large, enclosed tanks, with total capacity of 75,000 litres. We use water responsibly. We follow 16 Rs of Sustainable Living and Working 16 Rs of Sustainable Living Living more sustainably is something many of us strive to do. We may be prompted by changes to our climate, our ethics around kindness and care, or because we want to live without chemicals and plastics, reduce waste, or save money. Embracing a more sustainable lifestyle involves developing greater self reliance and growing our knowledge and skills in providing for ourselves. 🌱🌱🌱🌱🌱 Review Before doing anything, review what you have - your land / environment - your home - your business. - yourself 🌱🌱🌱🌱🌱 Research Find out about climate change, and all the contributing causes and effects Be prepared to question your own habits, behaviours, biases and beliefs. 🌱🌱🌱🌱🌱 Re-align realign what you do so that your actions are matched to your values and beliefs. live your truth - for example if you think there is too much plastic, or chemicals used, or waste generated in the world, make your own use and production of these a priority for change, if you believe you love animals, stop eating them or wearing their skins, and stop exploiting them for entertainment - this comes back to research - look beyond the popular media to learn more of what really happens in your world Realigning values and actions allows you to become more sustainable, both in life and in your business. 🌱🌱🌱🌱🌱 Recover Allow natural spaces to recover - in your field, garden or window box - provide a space for wildness Recover your independence from mass marketing nonsense and propaganda recover your sense of self and self-reliance Recover your health and wellbeing recover your connection to nature, and your place in nature 🌱🌱🌱🌱🌱 Regenerate Allow nature to regenerate Be guided by nature and regenerate your spirit Be prepared to throw out old ideas or advice Work with nature and the seasons 🌱🌱🌱🌱🌱 Renew - our ways of thinking and acting. - our environment to include Nature Renew our communities so we can act together and support each other. Renew how we work and how we interact. Choose Renewable energy 🌱🌱🌱🌱🌱 Resources Save resources, including Energy, Water, Soil, Food, Produce, Materials, waste materials avoid waste, aim for circular systems and zero waste. ensure circular pathways so nothing is wasted, and by-products are reinvested somewhere Humans are the only species to generate waste that has no further use. 🌱🌱🌱🌱🌱 Reduce Reduce consumption of everything Reduce our human negative impact Reduce our wastefulness Reduce emissions Reduce use of toxic chemicals 🌱🌱🌱🌱🌱 Refuse Refuse unnecessary things such as plastic bags, plastic packaging, unnecessary packaging, single use items (not just plastics), trashy free gifts and gimmicks, goods that exploit humans or animals, products from far away, any goods with high carbon footprint, excesses of all kinds 🌱🌱🌱🌱🌱 Re-use everything you can safely or reasonably re-use 🌱🌱🌱🌱🌱 Re-purpose if you can’t re-use something for its original intended use, try to find it a new use 🌱🌱🌱🌱🌱 Re-design refashion the item Re-design how we live and work Re-home If you have things you cannot re-use or no longer need, give them or sell them to someone who can 🌱🌱🌱🌱🌱 Recycle pretty much a last resort and will be needed less if all the previous steps have been considered 🌱🌱🌱🌱🌱 Rot All compostable waste materials should be returned to the earth life cycle through composting 🌱🌱🌱🌱🌱 Redistribute applies to things, such as surplus food It also applies to knowledge, experience and access to support the aim of the SOSLAW is to share knowledge and experience, to empower people to become more self-reliant, to take back control of their lives in as many ways as they can and to live more happy, healthy and sustainable lives. True happiness is not derived from possessions, but from living true to your own beliefs and values, in harmony with our natural world.

SUSTAINABLE PROCUREMENT AND SUPPLY CHAINS POLICY – updated August 2025 Dalton Moor Farm – Vegan Organic Fruit Farm & School of Sustainable Living Audit of performance ISO 20400 Self assessment completed online 26-1-2021 Negative Impact on the environment, on animals and on workers to be as low as possible. ALARA principle All procured items are to be sustainably sourced as far as achievable Preferred businesses -Local -Recommended by network -Green credentials -Vegan -Businesses giving a positive contribution to their communities or charities Supply chains to be checked as far as possible -Online searches -Company background checks -Personal recommendations Examples •Local trades and craftsmen employed for farm and domestic projects •Ingredients purchased from local artisan producers •Ingredients purchased from producers who donate proportion to environmental / animal / humanitarian charity